1. When creating a video
Insufficient credits -
If you encounter a paywall while creating a video, it's usually because your account has insufficient credits. Each video you create using "generative media" consumes a specific number of generative credits based on its duration.
If your available credits aren’t enough to complete the video, you’ll encounter a paywall offering the option to purchase additional credits. You can either proceed with the payment or dismiss the pop-up and choose to create the video using stock media instead.
👇 Just a heads-up
Generative media are AI-generated, while stock media are pre-made assets.
You can also refer to this detailed FAQ for a complete guide on how credits are calculated.
AI Minutes are depleted
Another reason you might see a paywall is if you’ve exhausted your AI minutes. AI minutes are calculated based on the total duration of your video.
For example:
If you create a 2-minute video, 2 AI minutes will be deducted from your available balance.
💡 More Info:
For more details on how AI minutes are calculated, refer to this article: What are AI Minutes & how are they counted?
2. When downloading a video
If you're prompted to make a payment when downloading a video, it's likely because you've exceeded your allocated iStock media credits.
Our paid plans include unlimited access to standard stock media from Storyblocks, Shutterstock, Pexels, and Pixabay. Each plan also includes a set number of royalty-free iStock media credits per month.
Since iStock media is valued at over $1,000 per month, these credits offer significant value within our paid plans.
🤓 Good to know:
To learn how to manage your iStock usage, refer to this article: Managing your iStock quota